Request deletion of a STRUXIS product account

Email hello@struxis.app with your company name, work email, and the type of request: account deletion, company-data deletion, or both. Do not attach private project documents, customer or employee records, passwords, or payment-card details in your first message.

A request to stop a subscription and a request to delete an account are separate; please state both if you want both.

We will verify your identity and, where company records or other users are involved, the appropriate company administrator's authority before releasing or changing information. We will explain the available steps and any applicable retention or backup limitations.

Support messages are normally reviewed daily from 9 a.m. to 5 p.m. Eastern time. We do not offer a 24-hour support service.

STRUXIS is still preparing its product account deletion process. This page does not replace any account-deletion control that a future mobile app must provide, and it does not announce that all product data can currently be deleted automatically.

If you only submitted an Early Access interest request, use the separate Early Access correction, withdrawal, and deletion route. The current website Privacy Notice covers website and Early Access data, not the STRUXIS application or customer project records.